Red Hat

Why Subscribe to JBoss?

We get it. What you get from our open source projects is pretty great. And frankly, this stuff doesn't cost you a dime. So, why should you even consider paying or, even worse, asking someone with the budget to pay for Red Hat JBoss Middleware?

Well, it's pretty simple, and there is real value to developers from our enterprise subscriptions.

3 Developer Benefits

Build Your Expertise

As a subscriber, you’ll have access to exclusive content and guidance on the Red Hat Customer Portal. Easily find answers to common questions, and collaborate with peers and Red Hat experts. Learn more

  • Articles and Solutions
    Troubleshoot your issues and find answers to support questions before you open a ticket.
  • Reference Architectures
    Detailed technical case studies describe how to implement recommended solutions that are built, tested and benchmarked by Red Hat.
  • Tech Briefs
    Use cases that provide practical advice to help you solve real-world problems with Red Hat products.
  • Documentation
    Understand, evaluate, install, operate, maintain, and administer Red Hat products in supported settings and configurations.
  • Videos
    Vital solutions, useful tips, product demonstrations, and inside information from Red hat engineers and industry experts.

Get Help When You Need It

Subscribers have unlimited access to Red Hat’s world-class support services, and to a growing library of diagnostic tools and services integrated with JBoss products. Access support services 24/7 via the Customer Portal, directly from enabled Red Hat products or by phone or email.

  • Manage Support Cases
    Create, track and manage your support case activity.
  • Remote Support & Chat
    Directly access our support engineers via a remote access session or using chat support.
  • Red Hat Access Labs
    Tools developed by Red Hat engineers to improve performance, quickly troubleshoot issues, identify security problems, and more.
  • Red Hat Access Recommendations.
    Search Red Hat's knowledgebase while you type and our recommendations engine analyzes the information you provide to suggest solutions or helpful articles.
  • Red Hat Access Plug-ins
    Red Hat’s services and diagnostics are integrated directly into a growing list of products. Access enabled products provide proactive notifications, quicker issue resolution, and seamless access to assistance, analysis and advanced diagnostic services.
  • Multi-Vendor Case Ownership
    Red Hat takes ownership of issues that involve our products as well as solutions from other vendors, giving you the assurance that your multi-vendor environment is supported.

Deploy Without Worries

We take care of the complexities of deploying open source software in your mission critical environments so you don’t have to. Red Hat products are secure, stable and extensively tested for production use.

  • Security
    We provide Security Alerts, Bug Fixes and Enhancements for active products through a searchable Common Vulnerabilities and Exposures (CVE) database. SRT works with customers, partners, security watchdog groups and the global open source community to identify and address security vulnerabilities. 98% of critical vulnerabilities have a fix within 1 calendar day of becoming public.
  • Tested and Certified
    Red Hat products undergo extensive testing and certification with a wide range of hardware and software, freeing you from time-consuming troubleshooting to focus on building your applications.

Still have Questions?

Have more questions? Contact us to learn more.

More capability, less cost

Delivered via subscription. So you pay for what's most important to you.

Build your expertise

Easily find answers to common questions, and collaborate with peers and Red Hat experts.

Get help when you need it

Access support services 24/7 via the Customer Portal, directly from enabled Red Hat products or by phone or email.

Award-winning support

Ranked highest in customer satisfaction over Oracle, IBM, and BEA in an independent study 5 years running.

Deploy Without Worries

Red Hat products are secure, stable and extensively tested for production use.

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