Mailing Lists
Use the Admin Info link to subscribe and unsubscribe from our mailing lists.
| List Name | Archive | Brief Description | Admin Info | Posting Address |
|---|---|---|---|---|
| dev | archive | A developers list, slow-motion IRC | https://lists.jboss.org/mailman/listinfo/rules-dev | rules-dev@lists.jboss.org |
| user | archive | for asking user-related questions | https://lists.jboss.org/mailman/listinfo/rules-users | rules-users@lists.jboss.org |
| announce | n/a | low traffic, contains major project announcements | https://lists.jboss.org/mailman/listinfo/rules-announce | rules-announce@lists.jboss.org |
| issues | n/a | JIRA emails | https://lists.jboss.org/mailman/listinfo/rules-issues | rules-issues@lists.jboss.org |
| svn commits | n/a | for tracking updates to the Subversion tree | https://lists.jboss.org/mailman/listinfo/rules-commits | rules-commits@lists.jboss.org |
In general the Drools core developers will not support any version of Drools other than the latest release in the mailing lists, you will be relying totally on community support for those problems. If you do need priority support for the latest or older versions of Drools please purchase a subscription package, details can be found here.
How to have your emails ignored:
- Start the email with "URGENT"
- Tell everyone how desparate you and how you need an immediate response for your really important project.
- Don't wait a minimum of 3 days and resend your email within minutes of hours.
- Send emails directly to mailing list members, especially the developers.
- Paste pages of code and then say "it doesn't work, please help".
- Paste a long stack trace and say "it doesn't work, please help".
- Start your email with "please sirs" or include "do the needful".
- Ask dumb questions that are in the manual.
- Ask basic java questions.
- Ask questions about JRules
- Reply to an existing thread but starting a new topic
- Start your email with "I'm a member of the drools mailinglist, so please answer me"
- General begging and pleading
- Say some thing to the effect of "Please tell me how I can call a function on the LHS. (hurry my assignment is due today!)"
- Talk about a potential bug and not mention the version of Drools you are using
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